Another aggravating factor is inflation: the most recent estimate of the Broad National Consumer Price Index (IPCA) is 7.9% in 2015. Eduardo Lima de Souza, of the Association of Application Drivers in São Paulo (Amasp -SP), recalls that fuels have already increased by 45%. “The feeling is outrage because the category has not been readjusted since 1024 and, when it arrives, it is below what it should.”

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The São Paulo application pilots heard by Agência Estado report, again, the decrease in the dynamic rate – used to compensate for the high demand for races on certain occasions. “I study the times when I can earn more,” says Ana Paula Aparecida de Oliveira, 35, who uses the Uber and 50 platforms.

Souza, from Amasp-SP, says drivers suspect it is a ploy to compensate for readjustments advertised by apps. “The dynamic tariff simply disappears or does not appear as high as before,” emphasizes Ana Paula.

The drivers have retired

Although the companies do not disclose how many of their drivers have left the platform, the Brazilian Car Rental Association (Abla), which represents half of the rental vehicle fleet in the country, says that “one in four people who rents a car to work as an application driver has given up the activity ”. One of the reasons for this, according to the entity, was the readjustment of about 35% of the rental price.

Abla estimates that 35,000 cars previously used for this purpose were returned between June and September. “There are still 99 thousand vehicles rented to these drivers, but this number could be 250 thousand, if the liter of fuel came back between 4 BRL and 5 BRL”, explains Paulo Miguel Júnior, president of Abla.

All of this has affected service delivery. Application users heard by InfoMoney point out that using the platforms took effort, patience and support so that the race was not canceled. Luiz Sotero, a software engineer, explains that it took 30 minutes to get an Uber car to take him from the Consolação area (downtown São Paulo) to Morumbi (south area).

In the meantime, his orders have been canceled 12 times. “The app showed cars near my street and others three minutes from my house, but no one would accept my ride,” he says. To get the service, Sotero opted for a more expensive category of the app. “It’s like that: I always pay more to have a car from the app,” he reinforces.

Professor Lucas Passos has noticed a fluctuation in prices in a journey he takes on a daily basis. “At the start of the year, the price was always the same: R $ 18 to go and R $ 12 to return. After the middle of the year, the app has already charged R $ 30. There was a time when R $ 18 appeared in the morning. When a driver accepts the order, he sends a message. “I ask: please don’t cancel the race.”

What the platforms say

Canaltech’s report researched 50 and Uber to find out what company strategies to avoid driver shortages and the need for passengers to switch to more expensive categories to get service. Uber has yet to respond to the request.

A 170 says that as a tech company, it constantly analyzes its prices and services. According to the company, the readjustment of partner income is fully subsidized by the platform. “The new values ​​take into account the negative impact of the increase in fuels on the category in order to maintain the platform’s balance. The objective is to continue to provide a source of income for partner drivers and a financially viable, safe and efficient means of transport for the population.

This platform seeks to ensure that drivers have always won in the service rendered to the passenger. “There are cases where the amount transferred to the driver is greater than that paid by the passenger and this difference is paid by the company to democratize access.” Among the actions of the company, an initiative provides for the full transfer of the value of the race to partners in specific places and times. “Another measure is the% discount at all Shell gas stations across the country, with payment via Card50, which has already generated savings of R $ 5 million for partners. “

Source: InfoMoney

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