FIX and REPLACE Sauder Woodworking Leverages Cleo’s Ecosystem Integration Platform to Drive Business Growth Through Ecommerce and Omnichannel Execution
ARCHBOLD, Ohio – (COMMERCIAL THREAD) – The last sentence of the sixth paragraph should read “Plus, they have an excellent logistics operation so they can ship directly to retailers, distributors or consumers directly from their distribution centers.” (Instead of “Plus, they have a great logistics operation so they can ship straight to retailers, distributors, or consumers straight from their manufacturing plants.”).
The updated version reads as follows:
SAUDER WOODWORKING USES CLEO’S ECOSYSTEM INTEGRATION PLATFORM TO DRIVE BUSINESS GROWTH THROUGH ECOMMERCE AND THE OMNICHANNE REALIZATION
In most cases, the words “agile” and “wooden furniture” would hardly fit in the same sentence. But in the case of Sauder Woodworking, given the way they’ve embraced e-commerce, implemented omnichannel ordering and fulfillment, and made their supply chain more agile with modern integration technology, these words are perfectly appropriate.
Headquartered in Archbold, Ohio, Sauder Woodworking manufactures ready-to-assemble furniture products, which the company has traditionally sold in brick-and-mortar stores such as Walmart, Target, IKEA, and Office Depot. The company also operates through these companies’ online e-commerce platforms and considers global digital markets like Amazon and Wayfair among its biggest customers.
âWe see ourselves as an omnichannel fashion furniture maker,â says Jan Arvay, vice president of IT at Sauder Woodworking. âOur more than 2,500 employees each year manufacture hundreds of new products for the home, office, education, healthcare and worship industries, both on the domestic and import side of our country. business.”
From a B2B and B2C perspective, the company has hundreds of suppliers and thousands of customers (wholesalers, retailers and direct) across the world, and it is here, with Sauder’s steadfast drive to offer exceptional customer experiences, as the true value of the enterprise ecosystem thoughtful approach to integration technology is emerging.
âWe rely on supply chain agility, end-to-end process visibility and real-time data insight to understand our customers,â says Arvay. âBecause providing a personalized customer experience – for all types of customers – motivates us and gives us a competitive advantage. ”
To execute this customer-centric business strategy, as part of its digital transformation initiative, Sauder has increasingly embraced cloud technology, including a modern ecosystem integration platform, Cleo Integration Cloud (CIC ). Sauder also has analysis tools and uses SAP S / 4 Hana as an ERP system. In addition, they have excellent logistics operation so that they can ship directly to retailers, distributors or consumers directly from their distribution centers.
âOver the past few years, we have adapted our organization to fit the new mold of what consumers need,â said Arvay. âCleo is at the heart of this, and since 2019 we’ve relied on Cleo Integration Cloud to make every revenue-critical interaction with our external business partners, retailers and ecommerce systems work as they should, end-to-end. , with our registration systems.
EDI (Electronic Data Interchange) is a critical integration requirement, as over 90% of Sauder customers conduct all of their transactions through EDI. The company has more than 170 business partners, and these relationships require more than 30 different types of documents, reflecting well over 200,000 transactions each month. But it’s not just about mastering EDI. More and more frequently, as the adoption of the cloud rises for its speed, accuracy and security, the data exchange between Sauder and its customers, suppliers and business partners is becoming an API.
âWith Cleo Integration Cloud, we have a cloud-based platform that offers all types of transaction processing that we need, regardless of our customers’ demands. We don’t need to create custom solutions or find a different tool, âexplained Arvay.
Previously, Sauder used IBM Gentran and a custom connector tool as an on-premises integration solution, but wanted a more automated and business-process-oriented approach. âWhen we evaluated Cleo, we made sure it had all the features to meet our EDI requirements, and it does. Additionally, because CIC is an “all-in-one” platform, we are confident that we can take advantage of CIC’s rich API integration capability when we need it, as our business continues to grow. evolved. And their ability to allow us to combine self-service and managed services is unique in the industry.
The Cleo Integration Cloud Platform gives Sauder Woodworking the control it needs over rapidly changing market dynamics. For example, in light of COVID, Sauder has had to redefine some of its plans to keep up with changing supply and demand. With more and more people suddenly working from home, the demand for commercial grade home office products has increased. In response, Sauder introduced three new product lines – Sauder, OfficeWorks by Sauder and Worksense by Sauder – which offer different ways of imagining commercial office furniture to meet the diverse needs of today’s consumers and businesses.
Enabling a business like Sauder to start quickly, deliver the level of customer experience you expect, and beat market volatility requires tightly integrated, robust and agile IT systems. With Cleo’s Ecosystem Integration Platform now at the heart of its strategic cloud initiatives, Sauder Woodworking can outsmart market disruptions and stay competitive while fully embracing the digital transformation focused on e-commerce.
Sauder Woodworking Co. is North America’s leading producer of ready-to-assemble furniture. A family-owned business based in Archbold, Ohio, Sauder adopts sustainability measures that reuse and recycle more than 98% of its solid waste. Sauder combines more than 85 years of manufacturing experience in the United States with extensive global sourcing capabilities to meet the needs of consumers and retail customers. The company currently offers nearly 50 furniture collections that allow everyone to experience the joy of affordable style. Follow us on Instagram, Pinterest, Facebook, Twitter and YouTube. For tips on affordable styling, visit the Ideas blog. Learn more at Sauder.com.
About Cleo Integration Cloud
Cleo Integration Cloud (CIC) is a cloud-based integration platform, specifically designed to design, build, operate and optimize the integration processes of critical ecosystems. The CIC platform provides end-to-end integration visibility across API, EDI and non-EDI integrations, giving technical and business users the confidence to quickly onboard business partners, enable integration between applications and accelerate revenue-generating business processes. On the platform, companies have a choice of self-service, managed services or a blended approach, ensuring complete flexibility and control over their B2B integration strategy.
Cleo is an ecosystem integration software company focused on business results, ensuring that every customer’s potential is realized by providing solutions that facilitate discovery and value creation through the movement and integration of data. B2B business. Cleo provides customers with strategic ‘outside-in’ visibility into critical end-to-end business flows that take place in their partner and customer ecosystems, marketplaces and internal cloud and on-premises applications . Our solutions empower teams to drive business agility, accelerate integration, facilitate the modernization of key business processes, and capture new revenue streams by reimagining and remastering their digital ecosystem through technology robust applications, B2B and data integration. For more information, visit www.cleo.com or call +1.815.282.7695.